Privacy Policy
Last updated September 24, 2024
Privacy is important to musicpea and we take care to process personal data in accordance with applicable data protection laws and our contractual obligations. This Privacy Policy ("Policy") explains our practices regarding the information we collect, how we treat it and your rights in relation to it.
In this Policy, "musicpea", "we", "us" and "our" each means Techpea Ltd. Techpea Ltd, UK, is registered with the Information Commissioner’s Office ("ICO") under registration number ZB185146.
If you have any questions about this Policy, please contact us at info@musicpea.com.
Purpose of this Policy
This Policy applies where Techpea processes personal data and includes where you:
- Visit and engage with our websites https://www.musicpea.com or https://app.musicpea.com ("Sites")
- Are identified as a potential customer of Musicpea
- Receive emails from us
- Are a musicpea customer and use the Sites as an authorised user
What information we collect
Information you provide to us directly.
Contact information: This includes your contact name, email address, company name and company address.
Account information: This includes your profile picture, music society information and information you share in messages or in customer service requests. name and company address.
How we use your information
We process your information in accordance with applicable legal requirement, including for the business purposes described below:
To facilitate account creation and login: We use a third party service, Auth0, to support us with secure account creation and the logon process. We use the information you allowed us to collect from this third party to facilitate account creation and login for the performance of the contract.
To provide, monitor the usage of and to improve the Sites: We may use personal data to administer our Sites and for internal operations such as troubleshooting, data analysis, testing and for safety and security including detecting, investigating and preventing activities on our Sites that may violate our terms of use or that may be otherwise illegal. We may use your information to request feedback and to contact you about your use of our Sites. We may use your information to send you new feature information and/or information about changes to our terms, conditions and policies.
To protect our Sites: We may use your information as part of our efforts to keep our Sites safe and secure. If we receive a legal request, we may need to inspect the data we hold to determine how to respond.
To conduct marketing and sales activities: Where permissible by local law and in accordance with our legitimate interests, we may build and maintain sales and marketing profiles of potential and actual customers.
To send administrative information to you: We may use your information to send your product, service or new feature information and/or information about changes to our terms, conditions and policies.
Disclosure of your information
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on processing or sharing your information are:
With your consent: You are able to remove your consent at any time. You can do this by contacting info@musicpea.com..
Performance of contract: Where we have entered into a contract with you, we may process your personal information to enter into and carry out a contract with you.
To protect the legitimate interest of musicpea, you or other parties: We process personal data for our legitimate interests such as to improve our Sites; optimise your experience, market our services; provide appropriate security for the Sites; and to protect you, musicpea and other parties.
Where necessary for compliance with laws: We may process personal data about you as required by law; when we believe in good faith that disclosure is necessary to protect our rights or property, to protect your health and safety or the health and safety of others; or to investigate fraud or respond to a government request.
We may also need to process your data or share your personal information in the following cases:
To prospective sellers or buyers. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Other Authorised Users. When you share personal information (e.g. by posting comments or other content to the Sites) such information may be viewed by other authorised users and may be publicly made available outside the Sites. Other authorised users may be able to view your activity, communicate with you within our Sites, and view your profile.
Storage and transfer of data
Storage: musicpea primarily stores your personal data in the United Kingdom (UK). Personal data that is transferred to or stored at a destination outside the UK may not be subject to data protection laws that provide the same level of protection as those in your jurisdiction.
Transfer: We ensure that your personal data is subject to appropriate safeguards (such as with third-parties that process your personal data on our behalf) and that it is treated securely and in accordance with this policy. However, despite our efforts, no transmission over the internet or cloud storage can be guaranteed 100% secure. Although we will do our best to protect your personal data, any transmission of personal information to and from our Sites is at your own risk. You should only access the Sites within a secure environment.
Retention and deletion of data
We retain personal data only for as long as is needed to exercise our legal obligations and for appropriate business purposes. When we have no ongoing legitimate business need to process your information, we will either delete or anonymise your information.
Children's privacy
The Sites are intended for use by individuals who are at least 18 years of age. By using the Sites you confirm to us that you meet this requirement.
Your data protection rights
Under data protection law, you have rights including the right to request access and obtain a copy of your personal information; to request rectification of inaccurate or incomplete information; to request erasure; to restrict the processing of your personal information; to object to the processing of personal information; to data portability. To make such a request, please use the contact details provided below.
Account information. If at any time you would like to review or change the information in your account or terminate your account, you can either update your details via account settings on log in, or contact us using the contact information provided. Following a request to terminate your account, we will deactivate or delete your account and information from our active databases. We may retain some information on our files to comply with applicable legal requirements.
Opting out of emails. You can opt out of receiving emails from activity generated on the Sites by accessing your account settings and updating your email notification preferences, or by contacting us directly.
How to contact musicpea about privacy
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Jasmine Singh, by email at info@musicpea.com
Changes to this policy
We periodically review and update this Policy to describe changes to our data processing practices or to reflect changes in laws and regulations that apply to musicpea. You can check when this Policy was last revised by referring to the "Updated" date at the top of this Policy. We encourage you to review the Policy whenever you interact with us.
If the changes we make to this Policy are significant, we may notify you including through a prominent notice on the Sites, as appropriate. If you do not agree with the privacy practices disclosed in the Policy, we recommend you discontinue using our Sites.